“Changing the Conversation” Webinar
On March 1, join long time change agent, executive coach and learning master, Lily Ruppe who will introduce us to Changing the Conversation. Lily will share with us the 3 levels of conversation that are happening all the time, based on Judith Glaser’s Conversational Intelligence®. With her as our guide, we will learn how to use all 3 levels to elevate the quality of conversations we have everyday – especially in the workplace. This science based methodology shifts conversations that trigger defensiveness and fear to conversations that build healthy, productive and extraordinary results.